Ask people about a bad real estate experience and you rarely hear about a botched contract. You hear about not being able to reach anyone for four days.
The whole story, not the comfortable half
Telling a seller their kitchen is dated is awkward. Telling a buyer the inspection found something that changes the math is awkward. Doing it late is worse. I'd rather have a hard conversation early than an expensive one later.
What that looks like in practice
- A scheduled update every week, even a short one
- Same-day response during a live transaction
- Plain-language explanations of every document before you sign it
I came to this work after nearly twenty years at home raising kids and managing moves. I know what it feels like to be the person waiting on information someone else already has. I don't leave clients there.